Privacy Policy

Effective Date: April 1, 2025
Last Updated: July 2026

Dionne Setien LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and maintaining the trust you place in us. We believe privacy, confidentiality, and transparency are fundamental to every relationship we build.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, communicate with us, purchase products or services, register for programs, or otherwise interact with Dionne Setien LLC and its affiliated brands, including Community Wellness Solutions™, Dionne Setien Legacy Studio™, Abund Terra™, and other programs or services operated by Dionne Setien LLC.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Mailing address (when applicable)
Billing information (processed securely by third-party payment providers)
Information submitted through contact forms
Coaching applications
Program registrations
Event registrations
Newsletter subscriptions
Survey responses
Partnership inquiries
School, library, nonprofit, or government requests
Information you voluntarily provide during consultations or correspondence

You should only provide information that you choose to share with us.

Information Automatically Collected

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral source
Approximate geographic location
Website interactions
Traffic analytics

This information helps us improve website performance and better understand how visitors use our website.

2. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Enhance user experience
Remember visitor preferences
Analyze website traffic
Measure marketing performance
Improve educational content
Personalize website experiences

You may disable cookies through your browser settings; however, some website features may not function properly.

3. How We Use Your Information

We may use your information to:

Provide coaching, wellness education, community programs, interior design consulting, children's books, educational publications, and creative services
Process registrations and purchases
Communicate regarding appointments, programs, products, and services
Respond to inquiries
Deliver newsletters and marketing communications (with your consent)
Improve our website and educational offerings
Process payments securely
Analyze website performance
Comply with legal obligations
Protect the security and integrity of our website and business

We only collect information reasonably necessary to provide our services.

4. How We Share Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share information only with trusted service providers who assist us in operating our business, including:

Payment processors
Email marketing platforms
Website hosting providers
Scheduling platforms
Analytics providers
Customer support platforms
Technology providers

These providers receive only the information necessary to perform services on our behalf and are required to protect your information.

We may also disclose information when required by law or when necessary to protect our legal rights or comply with legal obligations.

5. Client Privacy & Confidentiality

Protecting client privacy is one of our highest priorities.

Many of Dionne Setien's professional experiences involve individuals served through healthcare organizations, psychology-informed environments, community agencies, supportive living settings, and wellness programs where confidentiality is protected by professional ethics, contractual obligations, and applicable privacy laws, including HIPAA, where applicable.

For this reason:

Many client stories cannot be publicly shared.
Many testimonials cannot be published.
Many client photographs cannot be displayed.
Many client videos remain confidential.

Testimonials displayed on this website have been published only with the individual's express written consent or have been voluntarily provided by private coaching clients, colleagues, community partners, or organizations.

Protecting the dignity, trust, and confidentiality of those we serve remains one of Dionne Setien LLC's core values.

6. Images, Videos & Creative Content

Our website may include a combination of:

Original photography
Professional photography
AI-generated images
AI-assisted illustrations
Architectural renderings
Interior design visualizations
Children's book illustrations
Licensed stock photography
Original artwork
Client-provided media (used with permission)

Some images are artistic representations created to communicate educational concepts, wellness ideas, design visions, storytelling, or creative inspiration.

Unless specifically identified as actual projects or documentary photography, AI-generated images, renderings, and conceptual illustrations should not be interpreted as photographs of completed projects, facilities, clients, or real events.

7. Children's Privacy

Protecting children is extremely important to us.

Our coaching and wellness services are not directed toward children under the age of 18 without parental or legal guardian involvement.

Our children's books, educational materials, and literacy resources are created for families, schools, libraries, and educational organizations.

Images of children displayed on this website may include original illustrations, licensed artwork, AI-generated illustrations, stock photography, or images published with the consent of a parent or legal guardian.

We do not knowingly collect personal information directly from children without appropriate parental authorization where required by law.

8. International Visitors

Our website may be accessed from countries around the world.

By using our website, you understand and agree that your information may be processed and stored in the United States, where privacy laws may differ from those in your country of residence.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request information regarding how your data is used

To submit a privacy request, please contact us at:

📧 dionne@dionnesetien.com

We will respond within a reasonable timeframe as required by applicable law.

10. Data Retention

We retain personal information only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Maintain business records
Fulfill tax and accounting requirements

When information is no longer needed, we securely delete or anonymize it whenever reasonably possible.

11. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of electronic transmission or internet storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

The revised version will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Dionne Setien LLC